Privacy & Cookies

we respect your privacy

We respect your right to privacy. We will never sell your name to a third party without your given consent.

Because we feel your privacy is so important, we are providing this page to describe when and how we collect and use your information.

Collection of Personal Information

Evaluation Software

On our website, we ask for personal information from those who download and/or install our evaluation software. You are not required to provide personal information.

Order Placement

When you place an order with us, we collect information about you, including your name, address and credit card information. This information is necessary in order for us to process and complete your order. Where you place an order online your details will be processed by a reputable online payment provider as detailed at the checkout.

We do not retain or store your financial information. We use only reputable online payment providers to process both online and telephone/mail order credit card payments. We currently use Paypal. Any financial details stored by these online payment providers are stored subject to PCI DSS regulations.

By placing your order you will automatically become a registered user of our software. If you did not buy the software from us you will need to contact sales to register should you wish to be eligible for reduced cost upgrades.

Product Registration

Product registration information includes the product acquired as well as your name, address, and e-mail address and telephone number. Product upgrade pricing and some special offers are only available to registered users.

Beta Test Software

Digital Workshop may, at its discretion, require that all those who wish to use its pre-release software (beta) to provide Digital Workshop with their name and e-mail address. Digital Workshop may also choose to prevent beta versions of its software from installing or running if such information is not provided to us.

Anonymous Information Collection

We record anonymous website visits and behaviour using Google Analytics

Cookie Policy

About Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your preferences between visits, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • bookmark position in material
  • your progress in a game or tutorial
  • if you placed items in your shopping basket to ensure your purchase of our products is smooth and easy
  • if you have agreed (or not) to our use of cookies on this site

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

The cookie-related information is NOT used to identify you personally. These cookies are not used for any purpose other than those described here. Use of this site assumes you are happy for these coolies to be stored.

Do we use other cookies?

Some of our pages or subsites may use advertising cookies as described below.

Google Analytics

Digital Workshop collects general (anonymous) usage information about visitors coming to our website via Google Analytics which will set cookies on our behalf to tell us things like which pages are popular and whether you are visting from a link on social media, from a search engine or another website.

Advertising Cookies

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website and third party websites.

Google's cookies enable it and its partners to serve ads to you that are based on your visit to our sites and/or other sites across the Internet.
Users may opt out of using the DoubleClick cookie for interest-based advertising by visiting Ads Settings. (You can opt out of other third-party vendor's use of cookies for interest-based advertising by visiting aboutads.info.)

Some Google advertising cookies may be used to measure conversion events as well. For example, DoubleClick and Google Analytics cookies may also be used for this purpose.

How to control cookies

You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Use of Personal Information

Digital Workshop may use personal information that it has collected to:

  • Provide you with notices of new information that may be of use or interest to you.
  • This may include newsletters, tutorials, website update notices, or notification on the availability of new products, product updates, maintenance releases, and beta versions of products.
  • Warn you of the impending termination of the trial period of evaluation versions of our software.
  • To ensure you are not left without usable software at a critical moment.
  • Register licensed copies of the product in your name.
  • We do not keep credit card information as part of your product registration.
  • Determine your eligibility to receive product support on evaluation versions of our software.
  • At our discretion.

Review, Change, and Correction of Personal Information

You may review, change, correct, or remove any personal information including the permitted uses of your personal information by contacting us at:

Digital Workshop,
Mansley Business Centre

Timothy's Bridge Road

Stratford-upon-Avon

Warwickshire

CV37 9NQ

Tel: +44 (0)1789 722515 (US and Canada, dial 011 44 1789 722515)
Fax: +44 (0)1789 298056

Email: support@digitalworkshop.com

You may contact Digital Workshop at the above address with enquiries or complaints regarding your data or the use thereof. Digital Workshop is committed to responding to all such contacts in a prompt and responsible manner.